The layer where the purchase is decided contributed 4% of revenue
Critical- Observation
- Comparison and review publishers accounted for 4% of programme revenue, while the brand paid Meta and YouTube to generate the research traffic those publishers then monetised.
- Why it matters
- The brand was paying twice for the same customer: once to create the demand, and again to buy it back at the end through a channel it did not control. The shopper was already reading an affiliate-monetised review; the only question was whose link was in it.
- Recommendation
- Win the review layer on commission-only terms, and treat it as the primary objective rather than an addition to the mix.